Sales Policy 

Effective Date: October 25, 2024

At NovaTechNova, we are committed to providing a seamless and enjoyable shopping experience for all our customers. Please review our Sales Policy to understand the terms and conditions that apply to your purchase.

1. Pricing and Availability

  • All prices on novatechnova.com are listed in [currency] and may be subject to change without prior notice.
  • We strive to ensure that product information, including pricing and availability, is accurate. However, we reserve the right to correct any errors in pricing or product details at any time.
  • In the event a product becomes unavailable after your order is placed, we will notify you and provide alternative options or a refund.

2. Payment Methods

We accept a variety of secure payment methods to make your shopping experience easy and convenient:

  • Credit/Debit Cards: We accept all major credit and debit cards.
  • Online Payment Platforms: We support payments via PayPal, Stripe, and other secure platforms.
  • All payment information is encrypted and processed securely to protect your privacy.

3. Order Confirmation and Processing

  • Once you place your order, you will receive an order confirmation email with your purchase details.
  • Orders are processed within 1-3 business days. During peak periods, processing times may be longer, but we will notify you of any delays.
  • You will receive a shipping confirmation email with tracking information once your order has been shipped.

4. Shipping and Delivery

  • We offer both domestic and international shipping. Shipping rates and delivery times vary based on location and shipping method chosen during checkout.
  • All orders come with tracking, and you will receive updates on your order’s status via email.
  • NovaTechNova is not responsible for any delays caused by customs clearance, incorrect addresses, or other factors beyond our control.

5. Cancellations and Order Modifications

  • Orders can be canceled or modified within 24 hours of placing the order. After this period, we cannot guarantee changes or cancellations as the order may already be in processing or shipping.
  • To request a cancellation or modification, please contact our support team at [your contact email] as soon as possible.

6. Sales Tax and Duties

  • Sales tax is applied where required by law based on the shipping address.
  • For international orders, customs fees, taxes, and duties may apply depending on the destination country’s regulations. These fees are the responsibility of the customer.

7. Promotions and Discounts

  • We offer promotions and discount codes from time to time. Please note that:
    • Discount codes cannot be combined unless stated otherwise.
    • Promotions are only valid during the specified period and cannot be applied retroactively to previous orders.

8. Customer Support

If you have any questions or issues with your order, our customer support team is here to help. Please contact us at into@novatechnova.com, and we will do our best to resolve any concerns quickly.